In many developing regions, healthcare providers face a daunting challenge: delivering timely, secure, and reliable diagnostic imaging in environments where infrastructure gaps and budget constraints are the norm. For nine hospitals spread across resource-limited settings, the reliance on analog imaging—films and…
Transform Your Contact Center with Amazon Connect, Lex, and Q: Building Intelligent Customer Support Workflows
Customer support is the backbone of any successful business, but traditional contact centers face numerous challenges that can impact customer satisfaction and operational efficiency. From handling diverse accents and languages to managing complex routing decisions, contact centers need intelligent solutions that…